Returns and Exchanges

If something isn’t right with your order, please fill out the RA request form that was provided with your package and return to us (see below for contact information) or you can contact us for order assistance and return information and we’ll do our best to fix it. Please review our Returns Policy and instructions below.

Sales@CousinEarl.com

(F):  (214) 638 0550

HOW TO MAKE AN EASY RETURN

RETURNS CRITERIA

All Returns must be postmarked within 14 days of the original shipment date. After 14 days all sales are FINAL

Cousin Earl reserves the right to terminate accounts due to excessive returns.

All items must be returned to us in their original, unworn, unwashed, and smoke-free condition.

All sale items purchased at a 30% or greater discount are FINAL SALE.

If applicable, all items must be returned with their original pieces including but not limited to:
Tags
Accessories
Removable Belts
Straps
Brooches
No exchanges will be accepted – Refunds ONLY

 

TERMS & CONDITIONS

If you receive a defective or wrong item, please give us a call at (214) 638-0550 or write us at sales@cousinearl.com.

We inspect all Returns and reserve the right to deny or refuse a full refund based on the returned condition.

Returns that don’t meet our Return Criteria, including return instructions, are subject to delayed processing times, or denial.

You will receive an e-mail confirmation once your Return has been processed.

Cousin Earl reserves the right to refuse service, terminate accounts, or cancel orders in its sole discretion.

By purchasing from CousinEarl.com, you accept these terms and conditions.

Size Chart